Intune Realtime Tools for Microsoft Intune

Realtime device diagnostics and action

Connect to Intune managed devices, use built-in and extensible tooling to investigate remotely, and take action without waiting for the next inventory cycle.

Live visibility

Real device status now

Remote tools

Investigate without a screen share

Controlled action

Fix issues with an audit trail

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Launch from Intune

Enhanced Intune tooling

Live support context without leaving the Intune workflow.

Real device status

Work from live endpoint context alongside Intune inventory.

Remote fixes

Initiate actions when a device needs intervention.

Session evidence

Keep the investigation and resolution steps together.

Built for Intune

Deploy through Intune and support devices from a familiar admin workflow.

Portal capabilities

Built for admins who already live in Microsoft tooling.

IntuneRT adds a live operational layer to Microsoft Intune: current device context, focused remote tools, and accountable action.

01

Observability

See the endpoint as it is now

Inspect current processes, services, files, registry, hardware, events, updates, and performance without waiting for inventory.

02

Remote action

Move from evidence to action

Restart a service, run PowerShell, collect a file, or make a targeted change from the same live device context.

03

Focused tools

Use the checks you need without tool-switching

Use focused tools for common endpoint checks without bouncing between remote sessions, scripts, and tickets.

04

Control

Keep remote action accountable

Give admins the ability to act remotely while keeping permissioned access, session history, and audit events in place.

05

Deployment

Designed around Intune

Deploy through Intune, target the right groups, and support devices from the Microsoft workflow admins already know.

06

AI assistance

Summarize the work after the fix

Turn the captured session into a concise ticket update or handoff note when the investigation is complete.

Setup path

From setup to the first live support session.

Prove the experience on one device first, then use the same setup wizard to move into an Intune rollout.

01

Microsoft sign-in

Connect the workspace

Use Microsoft sign-in to create the IntuneRT workspace for the tenant you support.

02

5-device free tier

Try it on one device

Install the agent directly on a test device, wait for it to connect, and complete a first live troubleshooting session.

03

Fleet rollout

Scale through Intune

Package IntuneRT through Intune, then move from a pilot group to the wider Windows fleet when you are ready.

Ready for live support

Add Intune Realtime Tools to your Microsoft Intune workflow.

Start with 5 free devices, then scale live troubleshooting across your managed Windows fleet.

Free plan available No credit card Entra sign-in